How Task Assignments Work

Task assignments

Tasks can be assigned to you (the owner), the Parcel team, or external service providers.

Owner tasks

Some tasks require your involvement:

• Approving a repair quote
• Providing access for a service visit
• Reviewing and signing documents
• Purchasing supplies or equipment

These appear in your Tasks section with your name assigned.

Parcel team tasks

Many tasks are handled entirely by our team:

• Scheduling cleanings
• Coordinating repairs with vendors
• Updating listings
• Processing guest requests

You can see these in your timeline but they do not require action from you.

Notifications

When a task is assigned to you, you receive a notification. High-priority tasks may also trigger an email notification.

Completing tasks

When you have addressed a task: 1. Open the task 2. Add a comment describing what you did 3. The Parcel team will verify and mark it complete

You cannot mark tasks as complete yourself; this ensures proper quality checks.