Account and Security

Uploading Your Profile Photo

1 min readApril 12, 2026
photoavatarprofileupload

Profile photo

A profile photo helps personalize your portal experience and makes communication more personal.

Uploading a photo

1. Go to Account in the sidebar 2. Click the camera icon on your current avatar (or the placeholder circle) 3. Select an image from your device 4. A cropping tool appears; adjust the crop area to frame your face 5. Click Save

Photo guidelines

  • Use a clear, well-lit photo
  • Face should be visible and recognizable
  • Minimum resolution: 200 x 200 pixels
  • Maximum file size: 5MB
  • Supported formats: JPG, PNG

Removing your photo

To remove your photo and return to the default avatar: 1. Go to Account 2. Click the camera icon on your avatar 3. Select Remove Photo

Your photo is only visible to you and the Parcel team. It is not shown to guests.

Was this helpful?