Setting Up Push Notifications

Push notifications

Push notifications alert you in real-time when something important happens, even when you are not looking at the portal.

Requirements

• You must have the Parcel app installed on your device (see "Installing the Parcel App on Your Phone")
• Your browser must support push notifications (Chrome, Safari, Firefox, Edge)
• You must grant notification permission when prompted

Enabling push notifications

On mobile (after installing the PWA): 1. Open the Parcel app from your home screen 2. If prompted, tap Allow to enable notifications 3. If you missed the prompt, go to Account > Notifications and toggle on push notifications

On desktop: 1. Log in to your portal at theparcelco.com 2. Your browser will ask "Allow notifications?" 3. Click Allow

What triggers push notifications

• New messages from the Parcel team
• New booking confirmations
• Payout processed
• Reservation request approved/declined
• Task assignments

Troubleshooting

Not receiving notifications?

• Check your device notification settings (Settings > Notifications on iPhone/Android)
• Make sure the Parcel app/site is allowed to send notifications
• Check that "Do Not Disturb" is not enabled
• Try logging out and back in to re-register for push