Getting Started
Everything you need to know to get up and running with your Parcel owner account.
When do you file a damage claim versus just replacing the item?
Not every damaged item warrants a platform damage claim. This article explains how we evaluate damaged items, the risk factors involved, and the cost threshold we use to decide whether to claim or replace.
Welcome to The Parcel Company
An introduction to what The Parcel Company does and how we help property owners maximize their rental income.
How to Create Your Owner Account
Step-by-step instructions for signing up and creating your Parcel owner account.
Navigating the Owner Portal
A tour of the owner portal layout, sidebar navigation, and key sections.
Understanding Your Dashboard
What each metric and section on your dashboard means.
How to Log In
How to access your owner portal, including what to do if you have trouble logging in.
How to Reset Your Password
Step-by-step guide for resetting a forgotten password.
Installing the Parcel App on Your Phone
How to add The Parcel Company to your phone home screen for quick access.
Using the Command Palette
How to use keyboard shortcuts to quickly navigate the portal.